Error code 0-9 when installing Office


Getting a “Something went wrong” message when installing Office on your computer isn’t fun and trying to fix the problem can be frustrating. To help determine the steps you’ll need to take, check the bottom of the message for an error code.
If there’s a different error code, or, if the install error message is different, go to the Other Office install errorssection in this article.

Fix install error code 0-9

Error 0-9 can occur if your antivirus or malware software or your firewall is interfering with the Office install. Proxy settings on your computer can also cause this problem.


Temporarily turn off the antivirus

Turn off the antivirus on your computer, install Office and turn the antivirus back on.
If you need information on how to turn off your antivirus, check which antivirus is on your computer and visit the manufacturer’s website for information. If you don’t know which antivirus is on the computer, follow these steps:

On a Windows 8 or 8.1 PC


1. Open Control Panel.
2. Click System and Security.
3. Under Action Center, click Review your computer’s status and resolve issues.

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4. Click Security to find the name of the antivirus software.

On a Windows 7 PC


1. Open Control Panel.
2. Click System and Security.

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3. Under Action Center, click Review your computer’s status.
4. Click Security to find the name of the antivirus software.


Temporarily turn off the firewall


Turn off the firewall on your computer, install Office and turn the firewall back on.
On a Windows 8 or 8.1 PC, follow these steps to turn Windows Firewall off and on.
On a Windows 7 PC, follow these steps to turn Windows Firewall off and on.
If you’re using a firewall from another manufacturer, visit their website for information on how to temporarily disable the firewall.


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The necessary steps may be helpful in understanding how to install Office and Uninstall/repair Office programs.

Installation of an Office Program:-

1. Sign in to Office 365 with your Office user ID.

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2. At the top right of the page, click Settings > Office 365 Settings.

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3. Click Software.

4. On the Office page, select a Language, and then click Install.

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Repairing an Office program:-

Repair Office 365

Click Start > Control Panel > Programs > Programs and Features.

Click the Office program you want to repair, and then click Change

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In Office 2013, click either Quick Repair or Online Repair

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Click on close and use Office Application

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If the issue is still not fixed, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts or you can check with your local technician to get the problems fixed with very high priority.

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